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Refund Policy

This policy explains how LogicByte reviews payment problems and refund requests relating to digital learning plans and assessments.

Last updated: 14 October 2026

1. Digital products

LogicByte plans provide digital access to learning content, practice features, assessments, or related platform functionality. Please review the plan description, validity period, and included features before paying.

2. Payment errors and duplicate charges

Payments may be processed by Razorpay or other payment providers. If you are charged more than once for the same order, or a payment is debited but the order is not activated, contact support with your registered email, order or transaction reference, date, amount, and a screenshot or receipt with sensitive payment details hidden. We will review the transaction and, where a duplicate or failed transaction is confirmed, arrange the appropriate correction or refund through the payment provider.

3. Requests after access is provided

Because plans provide digital access, a change of mind or partial use may not automatically qualify for a refund. However, requests involving a material service failure, an incorrect charge, or circumstances required by applicable consumer law will be reviewed individually. Any non-refundable conditions must be clearly disclosed at checkout and must comply with applicable law.

Refund requests are assessed individually. This policy does not guarantee that every request will be approved, and it does not remove rights or remedies available under applicable Indian law.

4. How to request a refund

  1. Email support@logicbyte.in from your registered email address.
  2. Include the order/transaction reference, plan name, payment date, amount, and a concise explanation.
  3. Do not email passwords, full card numbers, CVV codes, or banking credentials.
  4. We may ask for reasonable additional information to verify the transaction.

Approved refunds will generally be sent back through the original payment method where supported. The time for the funds to appear depends on the payment provider and bank.

5. Fraud and misuse

We may decline requests that cannot be verified or that involve abuse, subject to applicable law. Nothing in this policy limits mandatory consumer rights.

6. Contact and updates

For billing help, contact support@logicbyte.in. LogicByte is operated by Raushan Raj at Tetardih Road, Hasan Bazar, 802204, Bihar, India. This policy is governed by the laws of India, subject to mandatory consumer protections. We may update this policy by publishing a revised version with an updated date.